QUESTIONS? 🤔

We got answers.

Start with the General FAQs below — or 👉 jump to Customization FAQs if you’re customizing a product.

General FAQs

How does personalization work? 🎨👕

Start by choosing a product, then personalize it your way:

  • Upload your own image or select one of our designs
  • Choose an image style (optional)
  • Add your custom text — or go graphic-only if you prefer
  • Customize the front, back, or both

You’ll see a live preview before checkout, so what you see is exactly what gets printed.

Just want something simple? 🧑🏻‍💻

You can also browse our ready-made shirt designs and just add your own quote — no image upload required.

Will I see a preview before ordering? 🧐

Yes. 👀 You’ll see a live preview of your personalized product before checkout.

That includes your image (if used), selected style, text, placement, and front/back views if applicable.

What you see in the preview is what gets printed — no surprises, no guesswork. ✅

What products do you print on? 👕

We’re selective about what we print on — on purpose.

We regularly review customer feedback and comfort ratings, and we choose products that are consistently well-rated and proven to hold up over time. As better options become available, we update our lineup so your design ends up on something you’ll actually want to wear 🙂

Each product page includes fit and material details, so you know what to expect before ordering.

Where do you ship from? 📦

We’re a U.S.-based company, and everything is managed from the United States 🇺🇸.

Right now, we’re focused on serving customers in the U.S., so orders are printed and shipped from U.S. fulfillment centers. As we expand internationally, orders outside the U.S. will be produced and shipped from the fulfillment center closest to the customer whenever possible.

The same quality standards apply to every order, no matter where it ships from. 😇

How long does production and shipping take? ⏱️📦

Each item is made to order, just for you.

Production typically takes a few business days, then your order ships.

Delivery usually takes a few days after shipping, depending on your location and the product you choose.

You’ll receive tracking information as soon as your order ships, so you can follow it every step of the way. 🚚

Currently shipping within the U.S. — international shipping is coming.

What is your return or refund policy? 🔄👕

Because each item is made just for you, we don’t accept returns or refunds for changes of mind.

If your order arrives defective, damaged, or incorrect, please reach out with the details and we’ll make it right. 🤝

We’re human, we care, and we stand behind what we make.

What if I make a mistake on my order? ✏️😬

We get it — mistakes happen.

If you notice an issue before placing your order, you can easily fix it in the live preview. Take a moment to double-check spelling, placement, and sides before checkout.

If you spot a problem after ordering, contact us as soon as possible. While we can’t guarantee changes once production begins, we’ll always do our best to help if timing allows. 🤝

Are your products made to order? 👕✨

Yes. Every product is made to order, just for you.

That means your item is created only after you place your order — with your selected design, text, and customizations.

This helps reduce waste ♻️ and ensures every piece is personalized exactly the way you want it.

How can I contact you if I have questions? 💬

If you have questions before or after ordering, we’re here to help.

You can email us anytime at: support@personalizedgraphics.com.

We do our best to respond quickly and make sure you feel confident every step of the way. 🤝

What if I don’t have an image or don’t know where to start? 🤔

No problem at all. 🙌

If you don’t have an image ready, you can start with one of our ready-made shirt designs and simply add your own words ✍️

It’s the easiest way to personalize something quickly — and you can always upload an image or explore image styles later. 🎨

Browse everyday shirt designs HERE

Why don’t you have reviews yet? 🆕🤝

We’re new — but not new to quality.

Our early supporters are helping us grow, and we’re focused on earning your trust with every order.

If you’re not 100% happy, we’ll make it right. 🤗

What’s coming next? 🤩

More than just wearables.

We’re gearing up to launch mugs, tote bags, phone cases, wall art — all customizable, all made just for you.

Follow us on social or sign up for email updates to be first in line. 🚀

Customization FAQs

How do image uploads work? 📸

You can upload your own image directly during customization. Once uploaded, you’ll be able to:

  • Apply an image style (optional) 🎨
  • Remove the background (optional)
  • Add your own custom text ✍️
  • Choose front, back, or both sides

For best results, we recommend images that are at least 800 × 800 pixels. Most standard photo file sizes work great.

You’ll see a live preview as you customize, so you’ll always know how it looks before ordering. 👀

What types of images work best? 🖼️

Images with a clear subject work best — especially when the subject stands out from the background.

Great results come from:

  • People (single person or couples)
  • Pets 🐶🐱
  • Logos or graphics
  • Simple objects (cars, instruments, meaningful items)

For best results, use images that are:

  • Well-lit ☀️
  • In focus
  • Not overly busy in the background

Supported formats: JPEG/JPG, PNG, and HEIC (iPhone photos).

You can upload images directly from your phone or computer.

You’ll see a live preview as you customize, so you’ll always know how it looks before ordering. 👀

What’s the difference between “With Background” and “No Background”? 🎨

With Background keeps the original background of your image or adds a styled background as part of the design. This works great for full scenes or images where the background adds context.

No Background removes the background and focuses only on the main subject. This is ideal for clean designs, logos, or when you want the image to pop on any product color.

You’ll see both options in the preview, so you can choose the look you like best before ordering. 👀

Can I remove the background without applying a style? ✂️

Yes.

If you want to keep your image looking natural, you can remove the background without applying an image style.

This option is great for:

  • Clean cutouts
  • Logos
  • Simple, minimalist designs

You’ll see a live preview, so you can decide whether a style or a clean cutout looks best before ordering. 👀

Are image styles saved or repeatable? ♻️

Each image style is generated uniquely, so results can vary each time. Because of that, styles aren’t automatically saved and can’t be recreated exactly the same way later.

If you see a result you love, we recommend using it right away when placing your order.

You’ll see a live preview as you customize, so you’ll always know how it looks before ordering. 👀

Which image style should I choose? 🎨

There’s no wrong choice — it really comes down to the look you’re going for.

As a quick guide:

  • Vector Cartoon → clean, polished, great for people, pets, and logos
  • Soft 3D → warm and playful, perfect for pets and kids
  • Black & White Sketch → classic and emotional, great for portraits
  • Pop Art / Retro / Kawaii → bold, fun, and personality-driven

If you’re unsure, try a couple of the styles and compare them in the live preview. 👀

Trust your gut — the style that makes you smile is usually the right one. 😄

Can I add text to any image or style? ✍️

Yes.

You can add text to any image, whether you apply a style, remove the background, or keep it natural.

Text is added as a clean box quote below the image, keeping designs simple and readable. You can:

  • Enter up to 20 characters
  • Choose from available fonts
  • Pick your font color

You’ll see a live preview as you customize, so everything looks right before you order. 👀

And if you prefer, you can also go image-only with no text at all.

Can I customize the front, back, or both sides of a product? 👕

Yes.

You can customize the front, the back, or both sides, depending on what you choose.

You’ll see a live preview as you design — and what you see is exactly what gets printed.

Before checkout, double-check the preview and your cart:

  • If you see front only, that’s what will be printed
  • If you see back only, that’s what will be printed
  • If you see both front and back, both will be printed

No surprises — just make sure the preview matches what you want before ordering. 👀